Privacy Policy

Gippsland Food & Wine values the protection of your privacy and treats your personal information with the highest level of confidentiality. There are aspects of this site which can be viewed without providing personal information, however some areas require you to submit personally identifiable and/or sensitive information including online orders, joining our newsletter list or via general enquires. Your personal information is stored securely, and Gippsland Food & Wine may use this information to provide the best service to you, our customer.

While on our site, we may collect the following material about you during your visit:

Your name
Your contact information
Your email address
Your demographic information such as postcode, preferences and interests
Other information relevant to customer surveys, fulfilment of orders placed and/or future special offers

Why do we take this information? To help us better understand your requirements and deliver a better service, in particular for the following reasons:

To make improvements to our business, products and services we can offer you in the future.
We occasionally send out emails about new products, upcoming specials and other information which you could find useful or interesting using the email address which you have previously given us.

Security

We do not sell or deal in personal or customer information and will therefore not disclose your personal details to a third party except the necessary information required by providers of services or if required by law. We are dedicated to guaranteeing that your information is secure. To prevent unauthorised access or disclosure of your personal information, we have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we accumulate when you visit our website.

When you visit our site, Gippsland Food & Wine, and/or a third party, may place cookies on your browser to collect the following non-personally identifiable information, including but not limited to browsing activity, pages viewed, time spent on each page and referring website address. This information may be used to report on website activity to optimise future user experience. By using this website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies can be managed by accessing the individual settings in your browser.

SMS

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is sometimes used to determine when to send cart reminder messages via SMS.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."